What is your therapeutic approach?
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​We are rooted in an anti-oppression, Black feminist theory, and relational-cultural intersecting model. We believe affirming mental health can be achieved through an integrative and personalized treatment plan.
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What mental health disorders do you work with?
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​We specialize in trauma recovery counselling and psychotherapy. We use evidence-based treatment interventions to support clients who are experiencing challenges with:
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Trauma
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Trauma-stress related disorders
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Depression
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Anxiety
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Bipolar Disorders
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Racial Identity
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Self-Esteem
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Life/Career Transitions
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Grief and Loss
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Relational Challenges (Attachment)
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Dual Diagnosis
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Do you offer services to children or teens (under 18 years old)?
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​No. Our services are tailored for adults , 18 years old or older.
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Do you offer in-person sessions?
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​Yes. We offer virtual and in-person appointments. Our office is located at 177 Victoria Street North, Suite 104, Kitchener, ON
​How much does it cost?
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​All standard rates for mental health and wellness services are listed on this website. Existing clients will be notified if there are any changes to therapy service fees. OMC reserves the right to change prices at any time.
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Do you offer a sliding scale?
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​A time-limited reduced fee for existing clients experiencing financial hardship and/or navigating a financial transition is available. The sliding scale rate applies to Individual Therapy services only. Discuss your needs with your therapist.
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What about insurance coverage?
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​Our therapy services may be covered in full or in part by your extended health insurance or employee benefits plan. We provide detailed receipts that most insurance require for reimbursement. We encourage you to find out from your insurer what type of coverage and billing process you have for therapy with a Registered Psychotherapist.
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Do you work with any federal programs?
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Yes. We are a health provider with Medavie Blue Cross. We provide mental health services to members of the:
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Canadian Armed Forces (CAF)
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Immigration, Refugees, and Citizenship Canada (IRCC)
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Royal Canadian Mounted Police (RCMP)
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Veterans Affairs Canada (VAC)
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Do you provide direct billing?
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We are currently expanding our eClaims services. At the moment, all insurance claims are processed through reimbursement (pay-and-claim).
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Additionally, we are a registered service provider with Homewood Health; however, direct billing is not available for other insurers at this time.
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​Do I need a credit card to book services?
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We are committed to making our services accessible to everyone, understanding that financial situations can vary.
​As part of our credit card policy, all clients are asked to have a credit card on file. If you'd prefer not to use the credit card for payments, feel free to discuss alternative payment options directly with your therapist.
Please note, credit cards are not necessary for booking introductory calls service.
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What does it mean to be a Registered Psychotherapist?
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​Registered Psychotherapists (RP) are regulated health professionals in the province of Ontario. They have successfully met all the requirements of the regulatory college. For more information, visit the College of Registered Psychotherapists of Ontario
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